Access to Mintel currently unavailable

The library is awaiting a response from the Mintel technical team following a loss of access to the Mintel market research database platform through Library OneSearch.

Requests to the Mintel platform are currently returning a DNS error. A further update will follow once access to the service has been reestablished.

Mintel DNS error

Lexis Library and Nexis UK – login issues

The technical team at Lexis are investigating an issue which is preventing login requests to both the Lexis Library and Nexis UK services from completing successfully.

Requests from the Find Databases service of Library OneSearch resolve to an error page that reports a problem in the communication exchange between the Lexis platform and NTU’s single sign-on environment.

A further update will follow once the issue is confirmed as resolved.

UPDATED, 17 February 2017 – 13:54:

Lexis’ support team have updated the library as follows:

We are currently experiencing an on-going issue with the LexisNexis academic sites and our network engineers are already aware of this error that you are getting and are now working to resolve this as soon as possible. As of now, we do not have a turnaround time to when will this be fixed, but I will send you an update as soon as the issue gets resolved. We would like to apologize for any inconvenience that this has caused you.

UPDATED, 17 February 2017 – 22:24:

While Lexis’ team continue to work on the underlying technical issues, the access URLs for both Nexis UK and Lexis Library have been updated in Library OneSearch in an attempt to provide a more stable access experience.

Bankscope renamed as Orbis Bank Focus

The Bankscope database has been renamed as Orbis Bank Focus in the Find Databases service of Library OneSearch, to align with the product’s name change.

Access to the resource is by university username and password.

Searching for the resource’s previous name in the Find Databases search box will also return the listing for Orbis Bank Focus.

Orbis Bank Focus

ISIS (Insurance Companies Worldwide) renamed as Orbis Insurance Focus

The ISIS (Insurance Companies Worldwide) database has been renamed as Orbis Insurance Focus in the Find Databases service of Library OneSearch, to align with the product’s name change.

Access to the resource is by university username and password.

Searching for the resource’s previous name in the Find Databases search box will also return the listing for Orbis Insurance Focus.

Orbis Insurance Focus

Secure off-campus access to ISURV enabled in Library OneSearch

Secure off-campus access to the ISURV platform has been enabled in the Find Databases service of Library OneSearch. While on-campus access remains direct, off-campus access is now through university username and password (using the secure link provided in LOS). Access URLs and details have been updated in the records in Library OneSearch.

isurv platform

Secure off-campus access to BCIS enabled in Library OneSearch

Secure off-campus access to the BCIS platform has been enabled in the Find Databases service of Library OneSearch. While on-campus access remains direct, off-campus access is now through university username and password (using the secure link provided in LOS). Access URLs and details have been updated in the records in Library OneSearch.

BCIS platform