EBSCOhost – issues with article-level off-campus access from Library OneSearch and SFX

EBSCOhost logo

THE LIBRARY IS working with the technical team at EBSCOhost to resolve an issue with article-level access to EBSCOhost content from off-campus locations.

At present, content requests are, in some cases, resolving to an error page displaying an ‘Authentication Error 103’ (see below) following an the attempt to login through the NTU Single Sign-on service.

EBSCOhost 103 error

Database level access to all EBSCOhost content is unaffected. For the time being, the recommended workaround when access article-level EBSCOhost content from off-campus is to access the the required database from the Find Databases service and then locate the required content.

A further update will follow once the issue is confirmed as resolved.

UPDATE: This issue was confirmed as resolved on 27 February 2020.

Construction Information Service – off-campus access restored

THE PREVIOUSLY REPORTED issue preventing off-campus access to the Construction Information Service – off-campus access has now been resolved.

Off-campus access to the service is once again available via university username and password.

Off-campus access links in the Find Databases service to the LACORS and OHSIS databases have also been updated to ensure continuity of access.

The Construction Information Services platform

New resource: DETAIL Inspiration

ACCESS TO THE DETAIL Inspiration database has been enabled in the Find Databases service of Library OneSearch.

Access to the resource is direct on-campus and by university username and password from off-campus, and is described as follows:

DETAIL Inpiration is the online database for one of the world’s most influential architectural periodicals: DETAIL Magazine. DETAIL showcases the best of international architectural design and technology with excellent photography, architectural drawings and technical details in each issue. There are regular targeted publications on specific topics including materials, building types, structure and technology. Like its printed version in both German and English, the database provides access to over 30 years of DETAIL and includes over 3,000 buildings with photographs and their detailed design drawings, updated regularly following each issue of the print version. The database is fully searchable by location, building type, materials etc. and entries are all downloadable in .pdf form.

The subscription to DETAIL Inspiration is paid for by the School of Architecture, Design & Built Environment.

Detail Inspiration

New EBA collection: Springer eBooks

Springer EBA eBook title

A TOTAL OF 14,500 individual titles from the Springer eBook EBA (Evidence Based Acquisitions) plan are now discoverable in Library OneSearch.

Like other EBA plans, this method of acquisition enables the library to identify the most popular, widely-used and appropriate titles within a larger collection and purchase those outright at the end of the EBA period, which in this case will run until December 2019.

Access to Springer EBA eBook titles is direct on-campus (although you may occasionally encounter a Single Sign On challenge) and by university username and password from off-campus. Records in Library OneSearch and Library OneSearch Pro have been configured to provide deep-linked title-level authenticated access.

eBooks in the Springer EBA package include the following collections and subject areas:

  • Biomedical and life sciences
  • Business and management
  • Chemistry and materials science
  • Computer Science without Lecture Notes
  • Lecture Notes in Computer Science
  • Earth and Environmental Science
  • Engineering
  • Medicine

Example titles include:

New database resource – LS:N Global

LS:N Global

ACCESS TO THE LS:N Global platform has been enabled in the library’s Find Databases platform.

The new resource is described as follows:

LS:N Global is a subscription-based insights platform that documents new consumer behaviour and key industry trends to give business professionals the confidence to make informed decisions about the future.

It is updated daily by a global team of researchers, analysts, forecasters, visualisers and correspondents to help businesses to become future-proof by inspiring new products, services and brand innovations.

Access to LS:N Global is direct on-campus and by university username and password from off-campus. Those accessing the resource from off-campus will need to use the Find Databases access route in order to pick up the correct authentication path.

The subscription to LS:N Global is being paid for by the School of Art and Design.

Resolved: log-in issues affecting multiple resources

TECHNICAL ISSUES WHICH were preventing authenticated access to a number of online resources requiring university username and password for access have all now been resolved.

The problems arose on 31 October and prevented or limited authenticated access to a number of services, including the following:

  • Box of Broadcasts
  • HeinOnline
  • Lexis Library
  • Nexis UK
  • Westlaw

The library was able to establish alternate authenticated access routes to several of these resources, but unfortunately not in all cases.

With the technical issues resolved late in the evening of 8 November, authenticated access to all the affected resources is once again operating normally.

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HeinOnline – off-campus access reinstated

OFF-CAMPUS ACCESS to the HeinOnline service, which had been affected by the same reported authenticated problems currently affecting other resources, has been reinstated.

Off-campus access to HeinOnline remains by university username and password. On-campus access to the service remains direct.

HeinOnline - proxied IP