A routine maintenance period on the ProQuest eBook platforms is scheduled for Saturday 20 July 2019, between 17:00 and 20:00 (UK time). This means that the following ProQuest eBook platform and service, to which the library subscribes, will be unavailable throughout this three hour period:
During August one of our ebook providers, Askews and Holt, will be launching a new enhanced reader to replace the existing VLEeBooks reader.
Once migrated to the new reader any browser bookmarks for particular titles will no longer work and these will need to be re-accessed via Library OneSearch.
In preparation for the migration any user who wishes to save any notes stored on the current reader will be required to export these by Friday 12th July, otherwise they will be lost.
Any titles stored within ‘My Bookshelves’ also need to be noted for future addition to the new reader as these will not transfer over when migration happens.
The new reader will include many new features such as highlighting, sophisticated note options, improved accessibility and mobile responsiveness.
The streaming video service Box of Broadcasts (BoB) has just announced that they will be carrying out some scheduled maintenance work tomorrow Thursday 6th June between 07.00 and 09.00 Hrs. They advise users to consider the service ‘at risk’ during this period.
LexisLibrary have now partially resolved access to the ‘News’ and ‘International Content’ section of the platform both on and off campus.
However, direct access to title level content from within Library OneSearch is still not available when choosing ‘online access’ and results in an ‘unavailable’ page.
We are continuing to work with the Lexis technical team to try and resolve this issue.
Following the recent outage across the Euromonitor International network we’ve now received confirmation from their technical team that all the issues have been resolved and access is again restored.
Access to Passport is direct on campus and by university username and password (using Shibboleth) off campus.
Euromonitor have apologised for the length of the disruption and any inconvenience this may have caused.
Due to a system outage across the entire Euromonitor International network the Passport system is currently unavailable.
Technical staff at Euromonitor are working to resolve these issues and a further update will follow once access is restored.
Euromonitor apologise for any disruption this may be causing.
As of Wednesday 24 April any new users creating educational WGSN accounts will have to register using their NTU email address ending in either @ntu.ac.uk or @my.ntu.ac.uk.
Any other attempts to register with a non-NTU email domain such as gmail or hotmail will result in a failed registration attempt.
Students and staff that have previously registered with personal email accounts will still be able to access their existing accounts.