Current outage and service issues

LexisLibrary – access to News and International Content restored

LexisLibrary have now partially resolved access to the ‘News’ and ‘International Content’ section of the platform both on and off campus.

LexisLibarry News section landing page

However, direct access to title level content from within Library OneSearch is still not available when choosing ‘online access’ and results in an ‘unavailable’ page.

Library OneSearch entry for LexisLibrary direct access content

'You are not entitled to source' Title level error page from Library OneSearch.

We are continuing to work with the Lexis technical team to try and resolve this issue.

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WGSN – changes to registration process

As of Wednesday 24 April any new users creating educational WGSN accounts will have to register using their NTU email address ending in either @ntu.ac.uk or @my.ntu.ac.uk.

Any other attempts to register with a non-NTU email domain such as gmail or hotmail will result in a failed registration attempt.

Students and staff that have previously registered with personal email accounts will still be able to access their existing accounts.

WGSN registration page picture