Box of Broadcasts

Box of Broadcasts (BoB) ‘at risk’ this morning

The streaming video service Box of Broadcasts (BoB) has just announced that they will be carrying out some unscheduled maintenance work this morning (Friday 2 March) and that the service should be considered ‘at risk’ until 12:30.

UPDATE, 13:30: The maintenance period has overrun, but BoB indicate that services should be fully restored shortly.

UPDATE, 16:00: The maintenance period has now concluded and BoB services are accessible once more.

BoB - new platform

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Box of Broadcasts – scheduled maintenance – 01 February 2018

A scheduled maintenance period for the Box of Broadcasts platform is due on Thursday 01 February 2018 between 07:00 and 09:00.  The provider advises that the service may be at risk during these times.

BoB - new platform

Box of Broadcasts: radio clip feature error

The ‘clip’ feature on the Box of Broadcast platform (which provides access to recordings of free-to-air radio and television programmes for the education sector) is currently not available for radio content (TV content is unaffected). ‘Clipping’ allows a pertinent section of a longer recording to be highlighted and given its own deep-link URL.

When attempting to play a saved ‘clip’ from a radio broadcast, the following on-screen error appears:

The media could not be loaded, either because the server or network failed or because the format is not supported.

Box of Broadcast - radio - clip - initial error message

When the page is refreshed, as advised, the following on-screen error displays: “HLS playlist request error at: [URL]”

Box of Broadcast - radio - clip - reload error message

The Box of Broadcast support team advise that a solution to this issue is being treated as a priority, but no resolution date has yet been confirmed.

In the meantime, it remains possible to link to a (whole) radio broadcast, and advise listeners of the relevant start and end times of the recommended segment of the programme.