Day: November 9 2018

Resolved: log-in issues affecting multiple resources

TECHNICAL ISSUES WHICH were preventing authenticated access to a number of online resources requiring university username and password for access have all now been resolved.

The problems arose on 31 October and prevented or limited authenticated access to a number of services, including the following:

  • Box of Broadcasts
  • HeinOnline
  • Lexis Library
  • Nexis UK
  • Westlaw

The library was able to establish alternate authenticated access routes to several of these resources, but unfortunately not in all cases.

With the technical issues resolved late in the evening of 8 November, authenticated access to all the affected resources is once again operating normally.

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Box of Broadcasts – access reinstated

ACCESS TO THE Box of Broadcasts service, which was lost at the end of last month due to a technical problem that was causing authentication requests to fail, has now been reinstated.

Access to BoB is available once more on-campus and off-campus by university username and password.

BoB - new platform