Month: November 2018

New database resource – LS:N Global

LS:N Global

ACCESS TO THE LS:N Global platform has been enabled in the library’s Find Databases platform.

The new resource is described as follows:

LS:N Global is a subscription-based insights platform that documents new consumer behaviour and key industry trends to give business professionals the confidence to make informed decisions about the future.

It is updated daily by a global team of researchers, analysts, forecasters, visualisers and correspondents to help businesses to become future-proof by inspiring new products, services and brand innovations.

Access to LS:N Global is direct on-campus and by university username and password from off-campus. Those accessing the resource from off-campus will need to use the Find Databases access route in order to pick up the correct authentication path.

The subscription to LS:N Global is being paid for by the School of Art and Design.

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FAME – migration to new interface

FAME - new interface

ACCESS TO THE new FAME interface has been enabled in the Find Databases service, completing the migration to the new platform.

For some time, customers have been routed to the ‘legacy’ FAME interface by default, and have been given the option to switch their session to the new FAME environment.

Now, all access requests are routed to the new FAME interface by default.

Access to the new FAME platform is available on-campus and off-campus by university username and password. The links available in the Find Databases service ensure that customer requests are routed directly to the university’s single sign-on service.

Resolved: log-in issues affecting multiple resources

TECHNICAL ISSUES WHICH were preventing authenticated access to a number of online resources requiring university username and password for access have all now been resolved.

The problems arose on 31 October and prevented or limited authenticated access to a number of services, including the following:

  • Box of Broadcasts
  • HeinOnline
  • Lexis Library
  • Nexis UK
  • Westlaw

The library was able to establish alternate authenticated access routes to several of these resources, but unfortunately not in all cases.

With the technical issues resolved late in the evening of 8 November, authenticated access to all the affected resources is once again operating normally.

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Box of Broadcasts – access reinstated

ACCESS TO THE Box of Broadcasts service, which was lost at the end of last month due to a technical problem that was causing authentication requests to fail, has now been reinstated.

Access to BoB is available once more on-campus and off-campus by university username and password.

BoB - new platform

HeinOnline – off-campus access reinstated

OFF-CAMPUS ACCESS to the HeinOnline service, which had been affected by the same reported authenticated problems currently affecting other resources, has been reinstated.

Off-campus access to HeinOnline remains by university username and password. On-campus access to the service remains direct.

HeinOnline - proxied IP