Month: April 2010

Web of Knowledge – service issues

MIMAS and Thomson-ISI have acknowledged problems affecting all of the database on the Web of Knowledge platform. Responses times on the platform are intermittently slow, and search terms can at times fail to return a results set. The affected services are:

* Arts & Humanities Citation Index
* Journal Citation Reports
* Science Citation Index
* Social Sciences Citation Index
* Web of Science (with Conference Proceedings)
* Web of Knowledge


Withdrawn resource: Barbour Professional Series – Food Safety

The entry for Barbour Professional Series – Food Safety has been withdrawn from eSearch following the conclusion of LLR’s current subscription to the resource.


JSTOR – full Shibboleth integration

LLR has now secured full Shibboleth based authentication on the JSTOR platfrom (previously LLR was providing off-campus access to JSTOR through a Shibbolized eZproxy connection). This means that off-campus LLR customers can access the correct login screen directly in the JSTOR interface (and not only through an SFX connection to the service). A guide to using Shibboleth on JSTOR has been added to the eServices Support wiki.


Emerald – Shibboleth authentication working normally

The problem affecting Shibboleth authentication on the Emerald service (reported on 19 March) was resolved shortly afterwards. Shibboleth authentication is working normally again on the Emerald Insight platform.