Off-campus links to all EBSCOhost databases in eSearch resolve directly to the NTU Single Sign-on page. However, linking to individual journal and article content within EBSCOhost from SFX has until now involved several extra steps to reach the Single Sign-on page – the first of which involved clicking on the Shibboleth link in the main interface screen.
Several service calls have indicated that these extra steps (and the terminology they involve) caused understandable customer confusion. Some additional technical configuration has therefore been activated for all full-text EBSCOhost databases (namely Academic Search Elite, Business Source Premier, Psycarticles and Regional Business News) which will instead resolve the off-campus SFX customer to a UK Access Management Federation WAYF (Where Are You From?) page, from which they can select ‘Nottingham Trent University’ and be resolved directly to the NTU Single-Sign-on page (all without any reference to ‘Shibboleth’).
It is hoped that this will make the login process more straightforward and intuitive. Feedback on this refinement is welcomed. Please note that any customer who Googles their way to EBSCOhost will still need to work through the steps outlined in the EBSCOhost Shibboleth walkthrough on the eServices Support wiki.