The Westlaw off-campus access problems reported on Friday were resolved shortly afterwards and access to the service from off-campus (using a university username and password) is now working normally once again
The new web-based version of the SciFinder Scholar service is now accessible through eSearch. An individual registration process is required to use SciFinder Scholar online, which includes setting a username and password for future access. All links in eSearch have been updated accordingly – including a link to a guide to the registration process. An additional prompt in eSearch makes clear that: it is essential to (a) click on the link in eSearch to register to use the service; and (b) register an @ntu.ac.uk email address.
Off-campus access to Westlaw (using a university username and password) is currently unavailable. Westlaw is experiencing technical problems which are affecting both Shibboleth and Athens based authentication for all UK academic sites. Their technicians are aware of the issue and working on a resolution. A further update will be provided once access has been restored.
The SciFinder Scholar service – which is currently accessed through a locally installed software client – is currently unavailable. Access to a new web based version of the service (which does not require a software installation) will be enabled in eSearch shortly. Full documentation on how to register to use the service will also be provided.
The IRep will be briefly unavailable, to enable the deployment of a service pack upgrade, on Monday 18 May 2009. Throughout the remainder of the day, records and full-text objects in the IRep may be temporarily unavailable while a large scale reload and reindexing of the data held in the Research and Scholarly Collection takes place. A notice, advising customers of the expected interruption in service, has been added to the IRep home page
A revised version of the default RefWorks output style [Harvard LLR (May 2009)] has today been made available to all NTU staff and students. A guide, outlining the changes introduced in the revision and documenting a workaround for the management of page numbers (and other notations) within an in-text citation, has been added to the eServices Support wiki.
Shibboleth authentication is now available for the JISCmail service – a service primarily used by academic, professional and research staff (and not a resource listed in eSearch). A guide to managing a JISCmail account using a university username and password has been added to the eServices Support wiki.