New extended trial resource: Research Starters – Education

Trial access to the EBSCOhost database ‘Research Starters – Education’ has been enabled in eSearch. Access to the service will be available until September 2009. As with other EBSCO databases, access is direct on-campus and by Athens username and password off-campus. The resource is described as follows:

Study and research guides designed specifically for advanced high school students, college students and selected graduate students. They consist of comprehensive, yet concise topic summary articles of about 3,000 words in length written by researchers, scholars and other subject matter experts.

Shibboleth Single Sign-on – improved logon

As colleagues will be aware, access to online resources that are Shibboleth enabled is by university username and password. An enhancement to the login service that has now gone live means that if a customer inadvertently adds an ADS\ prefix to their username, the system will automatically strip this out and allow the customer’s login to proceed normally without generating an error (e.g. ADS\N0101010 will be converted to N0101010). The same process works if the customer incorrectly enters the unwanted ADS with a forward slash as well (e.g. ADS/N0101010 will be converted to N0101010).

This enhancement should reduce the instance of rejected logins, whilst operating as a discrete behind-the-scenes process. The instruction to customers remains unchanged: “Login using your university username and password”.

Withdrawn resources: Interior Design Handbook, OSH-ROM, JustCite

The listing for the Interior design handbook has been withdrawn from eSearch.

The entry for the OSH-ROM service has also been withdrawn (this resource has been superseded by the new OSH-UPDATE service, available in eSearch).

The entry for the JustCite service has been withdrawn from eSearch.

Web of Knowledge – service problems resolved

MIMAS report that the problems affecting the Web of Knowledge service earlier today have been confirmed as resolved – all services should now be operating normally.

Please contact the eServices team if you continue to encounter access problems to WoK resources.

Web of Knowledge – service problems

The Web of Knowledge service is experiencing technical problems which may lead to some users finding slowness or problems with access. Engineers are working to fix this, but customers may experience difficulties with the following services:

Arts & Humanities Citation Index
ISI Proceedings
Journal Citation Reports
Science Citation Index
Social Sciences Citation Index
Web of Knowledge
Web of Science

A further update will be provided when it has been confirmed that the service is operating normally once again.