BCIS (Building Cost Information Service): pop-up blocker problem resolution

Colleagues in IS have been working with us to resolve the pop-up blocker problem which was preventing access to the BCIS database from on-campus workstations under the new Windows XP student image. This solution has been tested on a number of library workstations and appears to be working effectively. The resource prompts for BCIS have been updated accordingly:

04 December 2006: Access to BCIS should now be available again from all on-campus workstations. Please ensure that your browser’s pop-up blocker is switched off when attempting access. If you continue to experience problems, please contact the User Support Team.
Please let me have the details of any instances where the problem appears to be persisting. (In the first instance, please restart the workstation involved – to ensure that it has picked up the new config settings).

LLR has previously had a subscription which only allowed two customers to access BCIS at any one time. A revised agreement which will increase our simultaneous user level to 99 is in process – I will advise when this has been completed. Additionally, negotiations are currently continuing with BCIS to enable off-campus access to the service.

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