RefWorks back in service

November 10 2009

RefWorks is now available once again both on-campus and off-campus.

Please contact eServices if you continue to experience any access problems.


RefWorks service unavailable

November 10 2009

The RefWorks service is currently unavailable due to technical problems affecting the RefWorks servers. It is not possible to access the service from either on-campus or off-campus.

eServices is in contact with RefWorks support team and a further update will follow once access has been restored.


Now resolved – campus wide user authentication problems

November 10 2009

IS have now fixed the user authentication problems that were affecting services campus wide. So all services that use Shibboleth or ADS authentication, such as NOW, ‘My Library Card’ in Web OPAC, eSearch and RefWorks, are working again.

However, if you do discover any further problems, then please let eServices know.