eSearch – slow initial access for some off-campus customers

Work in underway to identify the cause of the delay which some off-campus customers are experiencing when accessing the eSearch home page. Once the initial page has loaded (and the customer has picked up the status of ‘Guest’) all subsequent page requests work normally. While we work towards a resolution of this issue, the initial advice for customers reporting such a problem is to allow further time for their browser to load the eSearch home page, and then to use the service as normal. We will update when we have identified the necessary changes to remove this problem. Access on-campus is unaffected.

Construction and Building Abstracts – access restored

Access to the CBA database has now been restored following a temporary interruption in service. Access remains direct on-campus, with a university username and password required for off-campus access.

ISURV – new username and password

Access to the ISURV database now requires a new username and password, which is now ‘live’ on the ‘Other Passwords’ page.